
Frequently Asked Questions
Can I use BootieButtah products on sensitive skin?
Many formulas are created with sensitive skin in mind, but botanicals and essential oils can still cause sensitivities. Review the ingredient list, patch test a small area before full use, and discontinue use if irritation occurs. For external use only.
How should I store my products?
Keep products tightly closed in a cool, dry place away from direct sunlight and heat. Natural body butters may soften or melt in warm weather; this does not change product quality. Stir gently and place in a refrigerator for 3 hours to re-solidify.
Where can I find ingredient information?
Check each product page and product label.
Contact BootieButtah via text or email if you need help reviewing ingredients before purchase.
How long does order processing take?
Orders are generally processed within 3–5 business days.
Tracking information is emailed when the order is processed.
Can I change or cancel my order?
Contact BootieButtah as soon as possible @ (310) 946-4821
Each order is blended and handcrafted upon your payment being recieved. Changes on customized orders or cancellations cannot be guaranteed after processing begins.
What if my order arrives damaged or defective?
Email info bootiebuttah@gmail.com within 7 days of delivery with your order number and a photo sent via text (310) 946-4821 or email so we can review the issue immedietly.
We aim to please our "BootieButtah Converts!" Let's find a solution!
