
Frequently Asked Questions
Can I use BootieButtah products on sensitive skin?
Many formulas are created with sensitive skin in mind, but botanicals and essential oils can still cause sensitivities. Review the ingredient list, patch test a small area before full use, and discontinue use if irritation occurs. For external use only.
How should I store my products?
Keep products tightly closed in a cool, dry place away from direct sunlight and heat. Natural body butters may soften or melt in warm weather; this does not change product quality. Stir gently and place in a refrigerator for 3 hours to re-solidify.
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Where can I find ingredient information?
Check each product page and product label.
Contact BootieButtah via text or email if you need help reviewing ingredients before purchase.
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How long does order processing take?
Orders are generally processed within 3–5 business days.
Tracking information is emailed when the order is processed.
Can I change or cancel my order?
Contact BootieButtah as soon as possible @ (310) 946-4821
Each order is blended and handcrafted upon your payment being recieved. Changes on customized orders or cancellations cannot be guaranteed after processing begins.
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What if my order arrives damaged or defective?
Email info bootiebuttah@gmail.com within 7 days of delivery with your order number and a photo sent via text (310) 946-4821 or email so we can review the issue immedietly.
We aim to please our "BootieButtah Converts!" Let's find a solution!
