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Frequently Asked Questions

Can I use BootieButtah
products on

sensitive skin?


Many formulas are created with sensitive skin in mind, but botanicals and essential oils can still cause sensitivities.
 
Review the ingredient list, patch test a small area before full use, and discontinue use if irritation occurs. For external use only.
 
How should I store my products?

Keep products tightly closed in a cool, dry place away from direct sunlight and heat.
Natural body butters may soften or melt in warm weather; this does not change product quality.
Stir gently, and place in a refrigerator
until re-solidified.
​
Where can I find ingredient information?
 
Check each product page and product label.
Contact BootieButtah via text or email if you need help reviewing ingredients before purchase.
​
How long does
order processing take?
Orders are generally processed within 3–5 business days.

Tracking information is emailed when the order is processed.
 
Can I change or cancel my order?

Contact BootieButtah as soon as possible @
(310) 946-4821
Each order is blended and handcrafted upon your payment being recieved. Changes on customized orders  or cancellations cannot be guaranteed after processing begins.
​
What if my order
arrives damaged or defective?


Email info bootiebuttah@gmail.com 
within 7 days of delivery with your order number and a photo sent via text (310) 946-4821 or email so we can review the issue immedietly.
 
We aim to please our
"BootieButtah Converts!"
Let's find a solution!